By post
Travel City Direct
The VHQ
Fleming Way
Crawley
West Sussex
RH10 9DF
Visiting us?
Travel City Direct
The VHQ
Fleming Way
Crawley
West Sussex
RH10 9DF
By telephone
Sales and Service: 0344 557 6967
Sales Centre opening times
To get a quote or book a holiday our Travel Experts are here 7 days a week. Our opening hours are:
- Mon – Fri: 9.00am – 9.00pm
- Saturday: 9.00am – 7.00pm
- Sunday: 10.00am – 6.00pm
Service Centre opening times
If you have already made a booking our Service Specialists are here 7 days a week. Our opening hours are:
- Mon – Fri: 9.00am – 7.00pm
- Saturday: 9.00 am – 5.30pm
- Sunday: 10.00 am – 6.00pm
Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.
Online
Queries once you have returned home
Any queries need to go in writing either by email or by post to:
customer.relations@virginholidays.com
or
Customer Relations Department:
Travel City Direct
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
Tel: 0344 557 8830 – Option 2.
Registered in England: Company Number 1873815.
Registered Office: Company Secretariat, Virgin Holidays, The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF