Special Assistance

Customer care

You lead. We’ll follow. Our experienced and dedicated Special Assistance team can meet any number of specific needs. And with a range of accessible properties worldwide, adapted car hire, accessible transfers and medical and mobility equipment hire, there’s no need to hold back on seeing the world with Travel City Direct.

Please call us on 0344 557 3998

Why book with us?

  • Dedicated Special Assistance Team

    We can look after all of your mobility and medical requirements should you need anything whilst in resort.

  • Airport and Airline Assistance

    We can assist with connecting you to the appropriate airlines to arrange this.

  • Cognitive/ Visual/ Hearing Impaired Assistance

    As your needs are as individual as you are – let us know what we can do for you.

  • Wide choice of accommodation

    For wheelchair users and those with less mobility.

  • Adapted van hire**

    Adapted vehicle hire here to help!

  • Hand controls**

    A range of hand controls available on request!

  • Wheelchair accessible transfers**

    Book wheelchair adapted vehicle transfers!

  • Medical and mobility equipment hire**

    A range of equipment available to hire!