At the Airport


Check-in procedures will vary between airlines, so please check the arrangements for the airline that you are booked on.

If you are flying with Virgin Atlantic the following 3 options are open to you:

Online Check in Service

Just go to – It allows you to beat the queues and check in from home any time between 24 hours and 2 hours prior to departure.

*This service is available to all Virgin Atlantic passengers except: unaccompanied minors; young persons travelling alone; customers required by Virgin Atlantic to see a member of staff before checking in; some customers booked as part of a group or corporate group; customers checking in firearms; customers who are already checked in.

DIY Check in Kiosks

If you’d still prefer to check in at the airport, Virgin Atlantic has fantastic Kiosks at London Heathrow airport. You can check in using the self-service kiosks up to 1 hour before your flight is due to depart.

Twilight Check in

This service is available for all Virgin Atlantic passengers between noon and 9:00pm at Gatwick and allows you to check in the night before your flight – located at Virgin Atlantic’s check in desks (Zone A, South Terminal).

Airport Hotels – Book online

Why not start your holiday the night before by staying in an airport hotel? We can offer a number of hotels close to the Gatwick, Heathrow and Manchester airports.

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